Frequently Asked Questions (FAQs)

Last Updated: July 14, 2026

Here you'll find solutions to common issues related to signature compression, photo requirements, and government portal rejection errors.

What is the official size and dimensions for signatures in SSC exams?

For most Staff Selection Commission (SSC) applications, the signature must be strictly between 10 KB and 20 KB in size. The physical aspect ratio of the image should be 3:1 (typically 6.0 cm in width × 2.0 cm in height). At a standard resolution of 300 DPI, this equates to exactly 709 × 236 pixels.

What are the photo specifications for SSC registration?

Your uploaded scanned passport photo must sit strictly in the 20 KB to 50 KB size range. The physical boundaries are 3.5 cm width × 4.5 cm height. The photo must be captured against a light-colored background, showing your face clearly without spectacles or head coverings.

Why does the SSC portal reject signature uploads?

Rejections typically happen due to automated validation failures. Common triggers include:

  • File size outside the bounds (e.g., 9.8 KB or 20.2 KB).
  • A gray, textured, or shadowed paper background.
  • Signing in red, green, or other non-standard ink.
  • Writing your signature in all CAPITAL letters.
  • Missing DPI tags in the file metadata.

How do I fix the "DPI check failed" or "Resolution mismatch" error on government portals?

Official portals parse the binary header of image files for JFIF metadata tags. If you use generic editing software, the tags may default to 72 DPI or be missing completely. SSC Sign automatically patches the APP0 header block of the JPEG binary, injecting the 300 DPI horizontal and vertical resolution tags so the file passes validation.

Is my signature image uploaded to any server or database?

No. Your privacy is fully guaranteed. SSC Sign uses a client-side architecture. The Canvas processing, paper whitening filters, and compression searches are carried out directly inside your web browser on your own device. No image data is sent over the internet or saved to any external database.

Can I sign in capital letters?

No. SSC portal rules state that signatures written in BLOCK CAPITAL letters will not be accepted. You must sign in your natural cursive or running handwriting style.

What should I do if my compressed signature size is below 10 KB?

If your signature is thin or very small, the file size may drop below 10 KB. To resolve this:

  • Decrease the **Signature Whitening Contrast** slider on our tool. This retains more color depth and increases the file size.
  • Increase the **Inner Margin (Padding)** slider to fit the image correctly.
  • If the issue persists, capture the signature again using a slightly thicker pen (like a gel pen) and reload it.

Is this utility free and compatible with mobile devices?

Yes. SSC Sign is completely free to use. It is fully responsive and compatible with all modern smartphones, tablets, and desktop browsers. You can capture a signature photo with your phone camera, upload it directly, and download the formatted result within seconds.